PRIVACY STATMENTS

 

TEL 02 8819 2772

FAX 02 8819 2772

 

 

These terms and conditions apply to all purchases made from Professional Computer Solutions, ABN 70-533-747-080.

 

Professional Computer Solutions highly value the strong relationships we have with our customers. To protect your privacy, you can visit Professional Computer Solutions's website without identifying yourself or having to reveal any information about yourself.

Your personal information: what do we collect, and how do we use it?

  • We do not collect personal information when you visit our site unless you log on, place an order or register with us.
  • When you place an order you will be asked for the following personal information: your name, e-mail address, mailing address, delivery address and any special delivery instructions and phone number. We may share this information, and only that information which is absolutely necessary, with those third parties that are involved in the processing of your order. For example, the financial institution that issued your credit card and the shipping carrier that delivers your order.
  • Professional Computer Solutions is committed to reducing the amount of fraud it faces. Our policy is that we will prosecute any cases of fraud that we identify. As a first time customer, you may receive a telephone call or email requesting more information/proof to confirm the details that you have supplied to us. If any of the information you supply is found to be false or misleading, we will, if we deem it appropriate, report this to the appropriate authorities for them to prosecute.
  • We do not share, sell, rent or barter any identifiable personal information to any third party without your permission.
  • We have specials and clearance emails available to make your shopping and purchasing experience easier. We will send you these information from time to time. You may unsubscribe at any time.
  • When you submit feedback or questions via e-mail, or contact us for information about our Web site, we will request your name and e-mail address. We use this information solely to respond to your inquiries.
  • Our site contains links to other sites. Professional Computer Solutions is not responsible for the privacy practices or the content of other Web sites.
  • By default all web server log files capture IP addresses. We may use your IP to help diagnose problems with our server, administer our web site and to track web usage. This information is used internally and is not shared with anyone else.

As the Federal Government introduces new privacy legislation – Professional Computer Solutions’s privacy policies will be reviewed and updated as appropriate.

More information on privacy legislation is available from the Federal Privacy Commissioner at www.privacy.gov.au.

Cookies

A cookie is a small amount of information sent from a Web server to your computer. We use cookies when someone logs into our site, to maintain that log in, to retain log in information, if requested, and for the service of our shopping basket. We do not use cookies for marketing, promotional or advertising purposes, nor do we use cookies to track your Internet activity before or after you leave Professional Computer Solutions. Any activity while you are at Professional Computer Solutions.com.au may be monitored.

Emails from Professional Computer Solutions

Professional Computer Solutions has found that attractive, graphics-rich emails are a quick, effective and low-cost way to communicate with customers and prospects about new high tech products, clearance and auction items. We maintain an opt-out, user-customizable subscription service of email addresses of people requesting promotional emails.

We do not want to send emails to you if you would prefer not to receive them. Therefore, every email provides a way for you to unsubscribe from future emails

Security

For credit card transactions, Professional Computer Solutions adds security by using Secure Sockets Layer (SSL) technology. This means that the credit card information you send is encrypted by your computer, and then decrypted again on our side, preventing others from accessing your private information in between. So, when using an SSL capable browser, shopping on Professional Computer Solutions's web site is the safest kind of transaction possible with a credit card.

Changes You Can Make

  • To make any changes to your order or contact information, please feel free to contact us via email
  • Subscribing, unsubscribing or changing your details for our Subscription Email Service is easy. To subscribe click here, providing your contact details. To change your email address, please contact us advising of  the old address and new address. To unsubscribe or remove your email address from our Subscription Service, please contact us via email.